slb247 Privacy Policy

1 Information We Collect

When you register and use slb247, we collect certain personal information to operate the platform, verify your identity, and process your transactions. The types of information we collect include:

• Registration details: Full name, date of birth, email address, and Philippine mobile number. These are required to create and secure your account.
• Identity documents: A valid government-issued ID (such as a Philippine passport, driver's licence, SSS ID, or similar) is required as part of the KYC (Know Your Customer) process before withdrawals can be processed.
• Financial information: Details of the Philippine bank account or supported local payment method you use for deposits and withdrawals. We do not store full card numbers or full bank account credentials — only the details needed to process and verify transactions.
• Usage data: Information about how you use the platform, including session activity, games played, bets placed, and device type. This data helps us improve the platform and identify unusual activity.
• Device and connection data: IP address, browser type, operating system, and basic device identifiers. This is used for security purposes and to ensure the platform functions correctly on your device.

2 How We Use Your Information

The personal information we collect is used for the following purposes:

• Account management: Creating your account, verifying your identity, managing login security via OTP, and maintaining your account history.
• Transaction processing: Handling PHP deposits and withdrawals through your verified Philippine bank account or supported local payment method.
• Fraud prevention and security: Monitoring for unusual activity, preventing duplicate accounts, and protecting against unauthorised access.
• Platform improvement: Analysing aggregated usage data to understand how players interact with the platform, which helps us improve games, navigation, and features over time.
• Customer support: Using your account information to assist you when you contact support with questions about your account, transactions, or gameplay.
• Legal compliance: Retaining transaction records and identity documents as required by applicable laws and regulations in the Philippines.

We do not use your personal information for unsolicited marketing campaigns sent to third-party channels. Any communications about platform features, promotional activities, or account updates are sent directly through slb247's own channels.

3 Sharing Your Information

slb247 does not sell, rent, or trade your personal information to any third party. We do not share your data except in the following limited and necessary circumstances:

• Payment processors: To facilitate PHP deposits and withdrawals, we share the minimum necessary financial details with authorised payment service partners. These partners are bound by confidentiality obligations and may not use your data for any other purpose.
• Identity verification services: Where a third-party KYC verification provider is used, your submitted identity documents are processed solely for the purpose of confirming your identity. This data is not retained by the verification provider beyond what is operationally required.
• Legal obligations: We may disclose personal information where required by applicable Philippine law, court order, or lawful government request. We will only do so to the extent required and will not volunteer information beyond what is legally mandated.

4 Data Security

slb247 applies reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or alteration. Key security practices include:

• SSL/TLS encryption is active on all sessions — your connection to slb247 is encrypted end-to-end whenever you access the platform through the website or mobile app.
• OTP-based authentication is used at login and for sensitive account actions, adding a second layer of identity verification beyond your password.
• Access controls restrict internal access to personal data. Only authorised personnel who need data access for their specific role are permitted to view it.
• KYC document security — identity documents submitted during verification are stored securely and are not accessible to unauthorised staff or external parties.

No security system is completely impenetrable. While we take every reasonable step to protect your information, we cannot guarantee absolute security against all possible threats. We will notify affected users in the event of any data breach that poses a significant risk to their personal information.

5 Cookies and Tracking

slb247 uses cookies and similar tracking technologies to support platform functionality, improve user experience, and monitor security. A cookie is a small file stored on your device by your browser when you visit a site.

The types of cookies used on slb247 include:

You can manage cookie settings through your browser. Disabling essential cookies will affect your ability to use the platform. Disabling analytics or functional cookies may reduce the quality of your experience but will not prevent access.

6 Data Retention

slb247 retains your personal data for as long as your account is active and for a period afterwards as required by applicable Philippine laws. Specifically:

• Account information and transaction records are retained for the period required by applicable financial and gaming regulations.
• KYC documents (government ID copies) are retained securely for the duration required by verification and anti-money laundering compliance obligations.
• If you request account closure, your personal data will be retained for the minimum legal retention period before being securely deleted. Some records may need to be kept longer for legal or regulatory reasons even after account closure.

Once data is no longer needed and retention obligations are met, it is securely deleted or anonymised so it can no longer be linked to your identity.

7 Your Data Rights

As a registered user of slb247, you have rights regarding your personal information. These include:

• Right to access: You may request a summary of the personal data slb247 holds about you.
• Right to correction: If any of your information is inaccurate or out of date, you can request that it be corrected. Some corrections may require re-verification of your identity.
• Right to deletion: You may request that your personal data be deleted, subject to any legal retention obligations that prevent immediate deletion.
• Right to withdraw consent: Where we process data based on your consent, you may withdraw that consent at any time. Note that withdrawing consent for certain types of data processing may affect your ability to use specific platform features.

8 Minors and Age Restriction

slb247 is strictly an adults-only platform. No person under the age of 21 is permitted to register or use the platform. We do not knowingly collect personal information from anyone under 21 years old.

If we discover or have reason to believe that a minor has registered on slb247, we will close the account immediately and delete the associated personal data. If you believe a minor has accessed the platform using falsified information, please contact us so we can investigate promptly.

9 Changes to This Policy

slb247 reserves the right to update this Privacy Policy as the platform evolves or as legal obligations change. When updates are made, the revised Policy will be posted on this page with an updated date at the top.

We encourage you to review this page periodically. Continued use of the platform after any update constitutes acceptance of the revised Policy. For significant changes that meaningfully affect how we handle your data, we will make reasonable efforts to notify registered users through available platform channels.

If you have questions about this Privacy Policy or how your data is handled, you can reach us at: [email protected]